Empresa

Alliance IT
Pelicano 13 A Colonia Lago de Guadalupe, Cuautitlán Izcalli
Estado de México, Mexico
Teléfono: 55 3017 4791
web: https://allianceit.com/

Operation Support Engineer

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ID Oferta:

277

Lugar:

Guadalajara, JAL, Mexico

Categoria:

Tecnología de la Información

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Vistas:

5669

Contrato:

Jornada Completa

Publicado:

22.11.2023

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Descripción:

This position is a Remote position to work from on in LATAM working with US clients. You will be working as a consultant directly with clients US Clients.

We offer:

Paid National Holidays off
Competitive Salary in Payroll
40 hours per week

Requisitos:

This person performs the installation, configuration, and day-to-day tasks associated with ensuring the smooth and efficient operation of application run time environment, includes design and implementation of infrastructure from specifications, configuration and deployment of applications, connecting to back-end resources.
The job requires advanced troubleshooting of moderately complex software applications.
Under general direction, devises or modifies procedures to solve complex problems utilizing industry standard algorithms and tools.
Work with the development staff to determine operational requirements for test/production environments.
Competent to work at the highest technical level of all phases of applications server activities.
Deployment, and operational support of (production, staging, test and development) environments for multiple applications using Web logic Application Server.
Keep current with emerging software enhancements, security patches and bug fixes.
Monitor application server performance and respond appropriately.
Modifies, installs, and prepares technical documentation for system software applications.
Monitors systems capacity and performance through APM tools, plans and executes disaster recovery procedures, and provides Tier 2 technical support.
Excellent analytical skills, resiliency mindset, attention to detail (production environment), excellent collaboration and
communication skills(verbal and written).
Position requires the candidate to be highly flexible in hours of work because of its customer-facing, highly available infrastructure necessity.
Experience with Web-based applications and tools such as ELK (log monitoring), APM tools, and Jenkins .
3 to 7 years of experience in production support.
Strong exp of Linux Command and OS
Strong experience with CI/CD Jenkins, Docker, Maven