Tesla Sales Advisor, Sales Service & Delivery
The Role
For our Sales Advisor position, we are looking for self-starters who are highly motivated, flexible, personable, energetic and organized. The Sales Advisor will report to the Sales Manager.
As a Tesla Advisor, you will be responsible for introducing our products to buyers and influencers and quickly growing the sales footprint of our current and future products the market. As a Sales Advisor you will function with the use of a shared test drive car from the store, working with the CEM and Store Leader to grow both retail and fleet sales. As a sales advisor you will also visit potential customers outside of the store, holding external test drive events from time to time.
Functions:
Grow the sales footprint of Model S and Model X, Model 3, Model Y and launch the sales of future products.
Identify and develop opportunities to increase awareness and interest in the Tesla brand.
Assist with the organization and implementation of multiple sales events supporting sales in the market.
Undertake all possible effort to achieve all metrics and goals as presented by management.
Contribute at Test Drive and Test Drive Events with reservation holders and potential customers.
Present our products by explaining design, features, warranties and services.
Provide timely response and follow up on inquiries in person, by phone and electronically over e-mail and CRM.
Research proposed events and analyze their added value.
Help drive business and deliver set goals through customer service, product knowledge, merchandise presentation and promotion.
Participate in the launch of future sales and service center locations.
Direct media inquiries to relevant departments.
Maintain expert-level knowledge of Tesla products and technologies.
Represent Tesla in a professional and responsible manner when communicating with others both inside and outside the company.
Display professional appearance and demeanor.
Escalate matters that require senior management concurrence in a timely manner to line management.
Perform ad-hoc duties as assigned by line management.
CRM Management
Financing Advise/Solutions
Customer Checkout
